This Is How We Deliver

Senior Sponsorship

• We start at the top. Each significant issue must be driven or visibly supported by the senior leadership and be positioned in the context of the organization's business strategy.

Diagnosis

• We assess the current state. Many problems look alike on the surface but sometimes the symptoms are misleading. Using interviews, observations, questionnaires and focus groups, we determine how all parties define the problem and help our clients resist jumping to premature conclusions and ill-conceived solutions.

Integration

• We recommend integrated solutions. We take a high-level view of your organization and recommend solutions needed to get the job done. Our approach is highly integrated and may include a variety of interventions from executive work sessions, leadership development, team building, strategic business directions, communication planning and/or change management.

Partnership

• We partner with internal resources. By using the skills and expertise of the business leaders, we assure fit with an organization’s culture, buy-in, and follow through to create lasting change.

Transfer of Skills

• We teach key players to lead change.  Leaders need to have “skin in the game” since they, not the consultants, are accountable. We deliver services and skill development support and require leaders to run the company and do the work of changing it. Not only does this deliver the best results, it equips leaders with the skills needed to successfully direct change going forward.

Reinforcement

• We identify the actions required to reinforce the right behaviors. Our approach incorporates long-term reinforcement of the behaviors and actions required to sustain performance. We make sure rewards and incentives are in place and delivered in a systematic fashion. This ensures that all the time and money invested in making change yields results.